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Cracking the Retention Code: Why Do Call Centers Have High Turnover Rates?

Payactiv

Turnover Rate = Number of Separations ÷ Average Number of Employees x 100 Today, modern HR software tools can automatically analyze your company’s turnover trends by month, year, or quarter. Long Hours Call centers are typically staffed during the evenings, weekends, and holidays. Why is this figure so high? Let’s explore.

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A Complete Guide to Hiring Employees in Hong Kong

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The EO ensures that employees receive adequate time off for rest and recreation. Whether you are a multinational corporation establishing a presence in the region or a local business expanding your workforce, understanding the intricacies of the hiring process is crucial. Key Provisions of the Employment Ordinance 1.

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Guide to Hiring Employees in Kazakhstan

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Discrimination and Harassment: Labor laws in Kazakhstan prohibit discrimination and harassment based on various factors such as gender, race, ethnicity, religion, disability, and age. Kazakhstan, the largest landlocked country in the world, boasts a growing economy and a strategic location bridging Europe and Asia.

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HR Glossary of Terms

Zenefits

Sometimes you need a glossary on hand when you’re stuck trying to remember a definition, or you’re wanting to learn some new terminology. Adverse impact can happen in many aspects of employment, including hiring, training and development, promotion, performance evaluation, transfer, and termination. Absenteeism.

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Guide to Hiring Employees in Turkey

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Social Security: Employers and employees are required to contribute to the social security system, providing coverage for various benefits such as health insurance, retirement, and unemployment benefits. Employers are required to provide a workplace free from harassment. Paternity leave is also available for male employees.

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Guide to Hiring Employees in Poland

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Discrimination and Harassment: Polish labor laws prohibit discrimination and harassment in the workplace based on factors such as gender, age, disability, religion, or sexual orientation. This includes implementing safety measures, providing necessary training, and addressing any workplace hazards.

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Guide to Hiring Employees in Serbia

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As businesses expand globally, understanding the intricacies of hiring employees in different countries becomes crucial. Serbia, located in Southeast Europe, offers a promising market for businesses seeking growth opportunities. This guide aims to provide valuable insights into the essential aspects of hiring employees in Serbia.