Payactiv

OCTOBER 31, 2024

Most call center managers are laser-focused on meeting KPI metrics relating to customer experience. However, the employee experience is equally important, especially given that the call center industry is renowned for its high turnover rate. Why Do Call Centers Have High Turnover Rates?

Hiring Software 52

Hiring Software Onboarding Software Interview Software Staffing Software 52

Payactiv

MARCH 28, 2022

Welcome to our resource page for Call Center Hiring! dropped to 3.4%, which made recruiting at competitive wages challenging for call centers. In 2021, a new set of problems beset upon the industry, including staffing shortages and intense competition for quality labor. The Call Center Facts.

Industry 52

Industry Wage and Hour Training Bonuses and Incentives Hiring Software 52

Empuls

SEPTEMBER 29, 2023

The hum of a call center – a synchronized symphony of ringing phones, typing keyboards, and countless voices connecting with clients from around the globe. However, amid all this unpredictability, there’s one trend that managers have come to recognize – the high turnover rate. The numbers don't lie.

Hiring Software 40

Hiring Software HR Software Recruiting Software Staffing Software 40

Analytics in HR

AUGUST 15, 2023

Improving recruitment : Potential employees are more interested in working for a company that demonstrates its interest in rewarding hard work. Managers can be powerful sources of recognition, ranging from a quick “thank you” to financial incentives. Monetary incentives can be attractive to employees but not to everyone.

Employee Recognition 98

Employee Recognition Assessment Software HR Software Recruiting Software 98

Payactiv

JUNE 23, 2021

Turnover is costing you exorbitant amounts of money every year and HR departments have been fighting it for decades. The numbers continue to inflate, the need to differentiate yourself from competitors is more important every year, and the cost associated with turnover can debilitate or even cripple a company. Costs add up fast.

Hiring Software 59

Hiring Software Staffing Software Onboarding Software Planning Tools 59

Analytics in HR

AUGUST 15, 2023

Improving recruitment : Potential employees are more interested in working for a company that demonstrates its interest in rewarding hard work. Managers can be powerful sources of recognition, ranging from a quick “thank you” to financial incentives. Monetary incentives can be attractive to employees but not to everyone.

Employee Recognition 52

Employee Recognition Assessment Software HR Software Recruiting Software 52