Bonuses and Incentives BPO Recruiting metrics 
Payactiv
MARCH 28, 2022
Welcome to our resource page for Call Center Hiring! dropped to 3.4%, which made recruiting at competitive wages challenging for call centers. As a result, we began to see an uptick in outsourcing costs and higher productive hourly rates in 2019. 2-in-5 enterprise contact centers have seen attrition increase the past year.
Empuls
SEPTEMBER 29, 2023
High attrition rates have long plagued the call center industry. With the challenges of demanding customers, repetitive tasks, and, sometimes, stringent performance metrics, it's no surprise that keeping employees motivated and satisfied can be challenging. This expense includes recruitment, training, and lost productivity.
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Analytics in HR
SEPTEMBER 18, 2023
From finding and hiring new talent, providing training and development opportunities, to ensuring compliance with labor laws and managing compensation and benefits. HR’s expertise in driving recruitment strategies for attracting and retaining top talent. Here are just a few key roles that HR plays in the organization: 1.
Recruiters Lineup
DECEMBER 8, 2023
Hiring the right talent is crucial for the success of any business, and understanding the local employment landscape is essential for effective recruitment. This guide will walk you through the key aspects of hiring employees in the Philippines, covering everything from legal requirements to cultural considerations.
Recruiters Lineup
FEBRUARY 11, 2024
This guide aims to provide a comprehensive overview of the process of hiring employees in Costa Rica, covering key legal requirements, recruitment strategies, and cultural considerations. The minimum wage is periodically reviewed and adjusted by the government to reflect changes in the cost of living.
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