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Medallia and DecisionWise: Combining Employee and Customer Experience Data Just Got Real

DecisionWise

With the recent announcement of the global partnership between DecisionWise and Medallia, the reality of combining both employee and customer feedback just got real. The Medallia-DecisionWise partnership fundamentally enhances the intersection between EX and CX to help organizations succeed. Interested to learn more?

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Is Autonomy Important In Your Job? They Think So. - DecisionWise

DecisionWise

Online reviews are a big part of our platforms success. Our new customer experience manager was tasked with getting new online reviews for our company. Online reviews are a big part of our platforms success. Our new customer experience manager was tasked with getting new online reviews for our company.

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Employee Empowerment vs. Employee Engagement - DecisionWise

DecisionWise

That can mean giving employees the authority to decide values, priorities, goals, plans, schedules, methods, hiring, training, etc. What is Employee Empowerment? Employee empowerment is giving employees the authority to make decisions about their jobs. Expectancy theory” identifies three steps that result in higher worker output.

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Podcast: Engagement as a Competency - DecisionWise

DecisionWise

Engagement is a learned competency. David Long and Christian Nielson discuss how managers and leaders in your organization can learn to be engaged and engage their team members. Learn specific values that are associated with the engagement competencies and explore DecisionWise’s new Engaging Leader Assessment.

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Growth and Development Opportunities and Employee Engagement - DecisionWise

DecisionWise

Training and skill development alone appear to be ineffective for increasing perceived opportunities for growth and development. Related Blog Post : Employee Satisfaction vs. An employee’s perception of internal growth and development opportunities is one of the more important predictors of employee engagement. Can you fix that?

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Aligning Your Learning and Development Efforts

DecisionWise

We Learn When It’s New. When an employee starts a new position, they enter a period of rapid learning and development. Things are new, responsibilities have increased, there are unique training opportunities, and they are learning every day. A Framework for Aligning Learning and Development Opportunities.

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DecisionWise Digest September 30, 2022

DecisionWise

We do extensive work with surveys here at DecisionWise. Next time you train your leaders or put them through a 360 Degree Feedback assessment, consider using the following types of questions for self-evaluation, potential derailers, or behavioral statements. Brilliant in the Basics. However, surveys have some limitations.