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Medallia and DecisionWise: Combining Employee and Customer Experience Data Just Got Real

DecisionWise

With the recent announcement of the global partnership between DecisionWise and Medallia, the reality of combining both employee and customer feedback just got real. 1] A winning employee experience requires a defined, systematic employee listening strategy to capture sentiment during planned and unplanned moments.

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The Case for the 12-Month Employee Engagement Survey

DecisionWise

At DecisionWise, we understand that Human Resources leaders are constantly seeking ways to enhance employee engagement and overall organizational success. Engagement Surveys: A Critical Component of Employee Experience Strategies Employee engagement surveys are a cornerstone of any robust employee listening strategy.

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DecisionWise Digest April 14, 2023

DecisionWise

 They are an analytical tool that is part of the leadership process. Criticizing The reality is that well-developed, long-term strategies (called EX maturity models) drive employee engagement. DecisionWise recently hired two new employees; meet Tayor and Tyler in this LinkedIn post.

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How Top Organizations Approach Employee Engagement

DecisionWise

You do get credit for this session and all the webinars that we do here at, at DecisionWise. Skylar de Jong (2:52) All right, before I jump in and talk about our agenda, I do want to take a moment and tell everybody here about DecisionWise some of the great things we do. So, at DecisionWise. I’m Skylar de Jong.

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5 Qualtrics Alternatives to Enhance the Employee Experience

DecisionWise

This journey encompasses everything from recruitment and onboarding, to daily operations, development, and eventually offboarding or transition. DecisionWise is dedicated to delivering the best insights to leaders and in helping them to make data-driven decisions to improve the employee experience.

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5 Tips to Improve Response Rates: Confidentiality in Employee Surveys

DecisionWise

Consistency in this regard builds trust and helps employees see the process as one requiring mutual trust and engenders are feeling of partnership between management and the workforce. Tip #2: Use Communication Campaigns Develop and implement supporting communication campaigns when conducting employee listening programs.

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11 Ways 360-degree Feedback Can Fall Short

DecisionWise

At DecisionWise, we are strong advocates of a well-designed 360-degree feedback program. No process is perfect, and the 360-degree process can have some serious shortcomings when not handled effectively. Most people providing feedback in a 360-degree process (i.e., Sometimes the rating scale is not universally applied.