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Medallia and DecisionWise: Combining Employee and Customer Experience Data Just Got Real

DecisionWise

With the recent announcement of the global partnership between DecisionWise and Medallia, the reality of combining both employee and customer feedback just got real. The Medallia-DecisionWise partnership fundamentally enhances the intersection between EX and CX to help organizations succeed. Medallia Experience Cloud.

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Leading Remotely – 6 Ways to Increase Connection and Engagement

DecisionWise

Our DecisionWise research of more than 40 million employee survey responses has shown that “connection,” which we define as “a sense of belonging to something beyond yourself,” is one of the five keys of employee engagement. For example, DecisionWise created the Manager Weekly Check-in Tool. ” That was in 2019!

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9 Advantages of a Certified 360-degree Feedback Coach

DecisionWise

Compare Benchmarks. At DecisionWise, we offer certification programs, with an accompany digital badge, that certify individuals as “Certified 360 Coaches.” Or it may be helpful, or even necessary, for a coach to step in and force a participant to confront an uncomfortable piece of feedback.

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In Chaotic Times, What Are Your Employee Experience No-Nos?

DecisionWise

At DecisionWise, we use the Listen, Understand, and Act model to help guide our clients in their employee listening programs. In this blog post, I would like to focus on using a different mental model to help us understand the employee experience (EX) from a unique perspective. The “Gap” Model.

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Podcast: 2018 Employee Engagement Driver Benchmark Results - DecisionWise

DecisionWise

Consultant at DecisionWise, discusses the results our recent research around employee engagement driver benchmarks. Each year, DecisionWise conducts employee engagement surveys with hundreds of companies around the world. Each year, DecisionWise conducts employee engagement surveys with hundreds of companies around the world.