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How to Retain Call Center Employees & Reduce Turnover

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Lack of recognition or incentives When achievements and hard work aren't recognized or rewarded , it can decrease motivation and job satisfaction. Explore our employee rewards platform for call centers to see how tailor-made incentives can reshape your team's enthusiasm and commitment.

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Guide to Hiring Employees in the Philippines

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Application and Resume Screening: Applicants submit their resumes and application forms. HR professionals or hiring managers screen applications to shortlist candidates based on their qualifications and experience. This phase assesses the candidate’s skills, knowledge, and expertise relevant to the job.

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Guide to Hiring Employees in Costa Rica

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Employee Benefits: Employees in Costa Rica are entitled to various benefits, including paid vacation days, sick leave, maternity and paternity leave, and bonuses such as the mandatory Christmas bonus (Aguinaldo) equivalent to one month’s salary. Certain industries may have different regulations, such as the agricultural sector.