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15 Advanced Employee Communication Tools for HRs to Improve Workplace Communication

Empuls

This tool helps employees at all levels, the human resources, business leaders, and people leaders of an organization. Pricing Plans start at $2 per month. Pricing Plans start at $6.67 Cons Many columns and cards are confusing at times. Pricing Plans start at $5 per month. Slow at times. Pros Easy to use.

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4 Great Ways to Conduct Peer Assists: Transferring Knowledge Effectively

Conversation Matters

I start with a British Petroleum (BP) example that was my first introduction to Peer Assists while I was conducting research for my book, Common Knowledge. . . Peer Assist at British Petroleum. Helen is the team leader for British Petroleum’s Exploration site, called Barden. The site is located in deep water in the North Sea.

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“Can I speak to a manager?” How an internal knowledge base can reduce customer service friction

ThoughtFarmer

It can include an employee at a call center, a receptionist, a concierge at a hotel, or a bank teller. . A knowledge management strategy plays a key role in establishing an intranet business case. An internal knowledge base helps employees find information, collaborate with others, and locate subject matter experts.