Assessment questions Call center hiring Workforce Planning 
Analytics in HR
NOVEMBER 12, 2024
As the job market evolves, companies are experimenting with various employment types to build more flexible staffing models. One reason for this is the cost of slow hiring. This article looks at 21 different types of employment and how they can benefit your organization. Contents What are the 21 types of employment?
Steve Boese
FEBRUARY 25, 2016
By now I am pretty sure you've heard the story of the call center rep at Yelp who was summarily fired after posting an 'open letter' to the CEO claiming (among other things), that the company's failure to pay a living wage was placing her and her colleagues under tremendous financial pressure. Here's a quick, incomplete list.
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In Full Bloom HR
OCTOBER 14, 2015
That means knowing what questions we’re trying to answer before we’re bombarded with vendors, consultants, pundits and blogging fools telling us that whatever they’re selling is the answer to our not-yet-formulated-clearly questions. How can we bring our data entry-style self service into the mobile and social world?
Analytics in HR
NOVEMBER 21, 2024
It can enable you to address skills gaps, improve hiring decisions, and support employee development. This article discusses the key benefits of an effective competency model, the different types, and how to develop and implement one in your organization. Contents What is a competency model? When do you need a competency model?
Digital HR Tech
OCTOBER 7, 2019
When done well, performance management is an essential tool that helps employees to realize their full potential, while helping management and HR to get the most out of the workforce. What’s in What is performance management What is the goal of performance management? What is performance management.
Visier
APRIL 16, 2020
Gary Russo, Director of HR Workforce Intelligence at PSJH and author of the tool, encourages HR and People Analysts from all industries to explore and determine how they might bring value back to their own organization. This type of staff ratio planning is equally useful for other employee types (e.g. calls handled).
Peoplebox
OCTOBER 28, 2024
Cost-wise too, having one master tool to handle A-Z of HR, right from sourcing to recruitment, onboarding, goal setting , employee engagement, performance management, surveys, exit, and payroll is significantly going to be less expensive as licenses, and implementation costs as well. Did you know?
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