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Important competencies to be a successful internal consultant (Phillips, Trotter, & Phillips, 2015) include communication skills, feedback skills, problem-solving & analytical skills, and organizational skills. Earlier, I shared important competencies needed to be a successful internal consultant.
Analytics: How many employees have received a particular message and how many have interacted with it? That’s why a discussion about corporatestrategy on your employee app usually has fewer comments than the news about a new cafeteria. They also support bottom-up interactions and enhance horizontal communication.
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