2027, Blog and HIPAA - Human Resources Today

Choosing the Right Contact Center for Your Business: Key Factors to Consider

Call Experts - HR

APRIL 8, 2024

In this blog, we’ll explore everything you need to know about call centers and those factors to help you make an informed decision. TrueList explains that the worldwide market for answering services will reach $496 billion before 2027. Well-trained agents can identify opportunities to add value to each customer interaction.

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Updates From the EEOC’s New Strategic Plan

Cisive

OCTOBER 23, 2023

Learn more about the key changes within the EEOC Strategic Plan and how employers can adapt, including when it comes to background checks. Learn more about the key changes within the EEOC Strategic Plan and how employers can adapt, including when it comes to background checks. Table of Contents What is the EEOC Strategic Plan?

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Human Resources Today

Choosing the Right Contact Center for Your Business: Key Factors to Consider

Updates From the EEOC’s New Strategic Plan

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