Payactiv

OCTOBER 31, 2024

Most call center managers are laser-focused on meeting KPI metrics relating to customer experience. However, the employee experience is equally important, especially given that the call center industry is renowned for its high turnover rate. Why Do Call Centers Have High Turnover Rates?

Hiring Software 52

Hiring Software Onboarding Software Interview Software Staffing Software 52

Empuls

DECEMBER 21, 2023

Would you like to reimagine how call centers function and improve their productivity and efficiency by increasing employee engagement? Many organizations rely on call centers to provide first-level customer service. Call centers are increasingly improving performance and customer service by boosting employee engagement.

Employee Engagement 52

Employee Engagement Retention and Turnover How To Onboarding Software 52

COATS Staffing Software

OCTOBER 1, 2024

In today’s competitive staffing market, agencies across the country face unique challenges in attracting and retaining top talent, securing new clients, and driving sales. In 2024, staffing agencies continue to grapple with the persistent challenge of talent shortages. It meant there were 1.07

Staffing Software 26

Staffing Software Hiring Software Staffing Onboarding Software 26

Empuls

JANUARY 31, 2024

High employee retention rate: Utmost recognition translates to a lower turnover rate. Businesses promoting a culture of recognition are more successful at retaining employees, with a 41% increase in retention rate. Ask what you hope to achieve from this program: Is it to increase job satisfaction and employee retention?

Employee Appreciation 40

Employee Appreciation Employee Recognition HR Software Planning Tools 40

Analytics in HR

FEBRUARY 8, 2024

Similarly, assessing hiring practices and eliminating unconscious bias (either through humans or technology) will become increasingly important for HR. contract work within our call center, leadership, and internships). Gender and pay equality continue to be an issue for HR to address. have closed the gender pay gap effectively.

HR Software 52

HR Software AI Recruiting Hiring Software Recruiting Software 52

Bayzat

OCTOBER 8, 2024

Best Practices for Implementing Upskilling Initiatives in UAE Organizations Taking the old route of skill development and implementation will lead to the same outcomes–disappointing hiring rates, underemployment, and skills shortage. Employee Retention: Measure your retention rates before and after starting your upskilling initiative.

Assessment Software 52

Assessment Software HR Software Hiring Software Interview Software 52