Payactiv

OCTOBER 31, 2024

Most call center managers are laser-focused on meeting KPI metrics relating to customer experience. However, the employee experience is equally important, especially given that the call center industry is renowned for its high turnover rate. Why Do Call Centers Have High Turnover Rates?

Hiring Software 52

Hiring Software Onboarding Software Interview Software Staffing Software 52

Empuls

DECEMBER 21, 2023

Would you like to reimagine how call centers function and improve their productivity and efficiency by increasing employee engagement? Many organizations rely on call centers to provide first-level customer service. Call centers are increasingly improving performance and customer service by boosting employee engagement.

Employee Engagement 52

Employee Engagement Retention and Turnover How To Onboarding Software 52

Zalaris

FEBRUARY 16, 2024

The recruiting trends for 2024 We have summarised the most important recruitment trends for 2024 for you in the following article. To resolve uncertainties about which online portals represent the best recruiting channels, performance marketing can be sensibly integrated into recruiting strategies.

AI Recruiting 52

AI Recruiting Recruiting Software HR Software Hiring Software 52

Peoplebox

OCTOBER 29, 2024

How do you build an employer brand that eases recruiting in the long run? A simple solution is to create an inbound recruiting strategy. In this guide, we’ll share 10 tried-and-tested tips to help you build a solid inbound recruiting strategy. What is Inbound Recruiting? Let’s dive in.

Video Recruiting 52

Video Recruiting AI Recruiting Recruiting Software Hiring Software 52

COATS Staffing Software

OCTOBER 1, 2024

In today’s competitive staffing market, agencies across the country face unique challenges in attracting and retaining top talent, securing new clients, and driving sales. In 2024, staffing agencies continue to grapple with the persistent challenge of talent shortages. It meant there were 1.07

Staffing Software 26

Staffing Software Hiring Software Staffing Onboarding Software 26

Empuls

JANUARY 31, 2024

High employee retention rate: Utmost recognition translates to a lower turnover rate. Set metrics. For example, you measure the average handling time (AHT) for your call center. Managers who recognize and appreciate their employees are more likely to create a highly engaged team.

Employee Appreciation 40

Employee Appreciation Employee Recognition HR Software Planning Tools 40

Bayzat

OCTOBER 8, 2024

Best Practices for Implementing Upskilling Initiatives in UAE Organizations Taking the old route of skill development and implementation will lead to the same outcomes–disappointing hiring rates, underemployment, and skills shortage. This launch is part of a broader commitment of $35 million (AED 128.5

Assessment Software 52

Assessment Software HR Software Hiring Software Interview Software 52