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How to minimize the impact of global crises on your employee and customer experience

Qualtrics HR

In the US, from Q4 2019 the number of job openings rose 33%, but over 9 million people are unemployed. million workers in this sector who lost their job since the end of 2019 have moved to a different sector or stopped work entirely , leaving a large skills gap in the labor market for manual services jobs.

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Retail Turnover Rates In 2021

DailyPay

For context, the turnover rate was in the 42-45% range from 2016-2019, slowly creeping upward. This high turnover rate translates into more than 230 million days of lost productivity and $19 billion in costs associated with recruiting, hiring and training, according to Human Resources Today. READ THE EBOOK.

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Industry Insights: Call Center

Payactiv

dropped to 3.4%, which made recruiting at competitive wages challenging for call centers. As a result, we began to see an uptick in outsourcing costs and higher productive hourly rates in 2019. Learn more about the four big benefits of offering earned wage access to your call center employees. Download eBook.

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Is Unstable Shift Scheduling Hurting Your Sales?

Zenefits

As businesses extend their hours to meet market demands and remain agile during economic shifts, many employ workers as needed, especially small companies on tight budgets with limited staff. The negative impact of irregular schedules on workers, especially hourly wage earners, is well-documented. Shift scheduling practices.

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Why HR Communications Deserves More Attention This Year

SocialChorus

HR is responsible for communications related to employee training, benefits and wages, and company news. People are the core of your organization, and Human Resources ( HR ) is the bridge connecting employees to leadership. But often that connection is broken. All this information helps the workforce succeed.

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What is a PEO? – Top 10 FAQs Business Owners Have About PEOs

Prism HR

While PEOs can provide HR and compliance guidance, you still maintain responsibilities over day-to-day operations and are in control of hiring, firing, hours, and wages. The PEO is the employer of record, responsible for paying your employee wages, taxes, and withholdings under its PEO tax ID numbers. What is a PEO?

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The Secret to Employee Retention Is Employee Engagement

Workday

million in 2019. By considering the full extent of each employee’s experience—from the quality of their onboarding, to the hours they’re expected to work, to the diversity of their team—we now understand that retention is influenced by the full extent of an employee’s experience in the workplace. In 2021, an estimated 47.4