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How to minimize the impact of global crises on your employee and customer experience

Qualtrics HR

In the US, from Q4 2019 the number of job openings rose 33%, but over 9 million people are unemployed. million workers in this sector who lost their job since the end of 2019 have moved to a different sector or stopped work entirely , leaving a large skills gap in the labor market for manual services jobs.

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Industry Insights: Call Center

Payactiv

dropped to 3.4%, which made recruiting at competitive wages challenging for call centers. As a result, we began to see an uptick in outsourcing costs and higher productive hourly rates in 2019. Download eBook. Deploy clever technology and flexibility in meeting team members' desire for work-from-home days.

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Retail Turnover Rates In 2021

DailyPay

For context, the turnover rate was in the 42-45% range from 2016-2019, slowly creeping upward. This high turnover rate translates into more than 230 million days of lost productivity and $19 billion in costs associated with recruiting, hiring and training, according to Human Resources Today. READ THE EBOOK.

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HRWins eBook: Harnessing Tech to Power Your 2019 Campus Recruiting Program

WorkTech

Just in time for campus recruiting season comes the latest HRWins eBook. The post HRWins eBook: Harnessing Tech to Power Your 2019 Campus Recruiting Program appeared first on HRWins by LAROCQUE, LLC.

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Health Care Turnover Rates [2021 Update]

DailyPay

According to the National Healthcare Retention & RN Staffing Report, the average hospital turnover rate in 2019 was 17.8%, a decrease of 1.3% Read More in Our Employee Turnover Health Care eBook. Reasons for the recruitment issues are commonly attributed to the lack of career advancements in the billing and medical coding fields.

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Better Internal Communications for your Workforce – Now is the Time

SocialChorus

It’s 2019, and our workforces don’t look like they used to. Thanks to technology tools and globalization, internal communicators face a lot of new challenges. Internal Communication Trends for 2019. One is the effect of technological change, and the other is the move towards a more dispersed workforce.

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What is Internal Communications in 2021?

SocialChorus

Thanks to technology tools , globalization, and the impacts of COVID, internal communicators face a lot of new challenges. One is the effect of technological change, and the other is the move towards a more dispersed workforce. Impact of Technology in the Workplace. See SocialChorus in Action.