Remove 2019 Remove Call center hiring Remove Staffing Software
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Industry Insights: Call Center

Payactiv

Welcome to our resource page for Call Center Hiring! dropped to 3.4%, which made recruiting at competitive wages challenging for call centers. As a result, we began to see an uptick in outsourcing costs and higher productive hourly rates in 2019. The Call Center Facts. Download eBook.

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How to Retain Call Center Employees & Reduce Turnover

Empuls

The hum of a call center – a synchronized symphony of ringing phones, typing keyboards, and countless voices connecting with clients from around the globe. However, amid all this unpredictability, there’s one trend that managers have come to recognize – the high turnover rate. The numbers don't lie.

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Helping Clients Avoid Telehealth Fraud

Extensis

Quick look: Legitimate telemedicine solutions provide affordable, convenient care. Here’s how brokers who partner with a PEO can help clients avoid dishonest providers and offer their employees reputable virtual solutions. Men and women and urban and rural patients use the solutions at similar rates.

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Reality Check: Pontification vs. HR Practice

Robin Schooling

A few years ago (2019 to be precise – pre-pandemic!) Are most of us hiring 400,000 people during “busy season?” Do HR teams want to use HR technology to improve efficiency? Get on TikTok to recruit Gen Z. Can it be a differentiator when it comes to attracting candidates and hiring? the “human touch.”

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Maggie Carter of Amazon Web Services (AWS): “Be open to a pivot”

Thrive Global

When COVID-19 hit, they saw the potential to apply the knowledge and technology they had built to use wearables as a COVID-19 diagnostic tool. To highlight these, we started a new interview series about “Technology Making An Important Positive Social Impact”. Their call centers were overwhelmed by calls from victims and donors.

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Secrets to Recruiting & Retaining Great People in a Crazy Labor Market

DailyPay

Secrets to Recruiting & Retaining Great People in a Crazy Labor Market: More About on Demand Pay. Secrets to Recruiting & Retaining Great People in a Crazy Labor Market: More About On-Demand Pay. At the same time, wages are going up, it’s getting increasingly hard to hire. And technology is enabling real-time pay.

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Tired of Employee Turnover? Increase Retention with this Easy to Implement Cost-Free Solution

Payactiv

Turnover is costing you exorbitant amounts of money every year and HR departments have been fighting it for decades. The numbers continue to inflate, the need to differentiate yourself from competitors is more important every year, and the cost associated with turnover can debilitate or even cripple a company. Costs add up fast.