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When Coach Harbaugh took over the head coaching responsibilities at Michigan in 2015, the team was mediocre at best and failed to reach a bowl game for the first time in five years. Enhance internal connection by creating a positive psychologicalcontract with each employee. Connection.
Like the ice under the water, it’s the implicit agreements (the psychologicalcontracts) that represent the bulk of an organization’s Contract. When built and managed correctly, an organization’s Contract is foundational in creating great products, great values, great customer experiences, and great returns. 1] [link]. [2]
An article by Greg Roper from 2015 indicated that interpersonal communication and conflict management were two of the most important skills to focus on, and that remains relevant today. A study by OD Adekoya reported that “there is an increased need for trust, fairness, and respect between both parties (employer and employee)”.
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