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Why Knowledge Management Didn’t Save General Motors: Addressing Complex Issues By Convening Conversation

Conversation Matters

In 2008 KM was alive and well at GM. GM was brought down by a flawed strategy, but an organization’s strategy is clearly a product of the knowledge that exists within its walls. GM was brought down by a flawed strategy, but an organization’s strategy is clearly a product of the knowledge that exists within its walls.

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A Surefire Way to Build Widespread Collaboration Across Your Organization

Conversation Matters

It began peer coaching in 2008. During a ninety-minute coaching session, they have helped each other solve problems, laughed with each other, commiserated together, watched each other improve, and most importantly, discovered that they have learned an enormous amount from collaborating with each other.