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Why Knowledge Management Didn’t Save General Motors: Addressing Complex Issues By Convening Conversation

Conversation Matters

GM was brought down by a flawed strategy, but an organization’s strategy is clearly a product of the knowledge that exists within its walls. The knowledge existed within GM to develop a more competitive strategy. The knowledge management task is to bring together the collective knowledge of the organization to bear on complex issues.

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How to Learn From Experience

Conversation Matters

Learning from experience requires setting aside time to learn, but equally important, it requires being in conversation with peers with whom learners can reflect on their own experience and contrast that with the experience of others. Think of it as gestation time. Spaced conversations also allow time for trust to build among peers.

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The Bamboo Project Blog: Blogging for Learning

The Bamboo Project Blog

Rather, the problem is that most course-managementsystems were developed at a time when the Internet was seen primarilyas a mechanism for information delivery. Course-management systems werenot created to enhance learning, but to make it easier for a facultymember to deliver materials to students.

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Understanding Quality by Design

Knowledge Musings

During my last week in Chicago I attended the iBio event on Understanding Quality by Design - a panel discussion between Venkat Venkatasubramanian (Purdue), Dan Heighway ( Eli Lilly ), and Sam Venugopal ( Conformia ). There is also a simple time element: it takes time to build internal and external access to that prior art.