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Speaking

Strategic HCM

and other tools and approaches can be used to develop it , webinar, May 2011 HR Metrics for Business Improvement and Strategy Alignment , UMI Events, March 2011 HR and Human Capital Risk Management , CP&P, Houston, US, March 2011 A Review of HR 2.0 conference, Santa Clara, US, November 2010 HR Beyond Compliance Panel , Enterprise 2.0

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Conference Twitter Primer #SHRM18

Advos

Dick_Finnegan : Leading Author, Speaker, and CEO of C-Suite Analytics. anthonyraja : Managing Director & Regional Head, PERSOLKELLY Consulting, Asia Pacific HR Consulting | People Analytics Lab | HR Tech. Deployed to Iraq in 2006, shot in the head by a sniper. We provide personal and professional leadership development.

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Matt Dixon: CX myths and escaping conventional wisdom

Qualtrics HR

Political economy’s loss turned out to be CX’s gain, and since 2006 he’s been one of the leading lights in the industry. One way Matt sees call centers evolving is through their use of AI and advanced analytics. It’s not just voice analytics that’s separating great call centers from bad ones. Ease and the perception of effort.

Data 68
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6 Small Business Marketing Tips from the Experts

Effortless HR

You can build your email and contact list by offering a free report, tip sheet, or webinar in exchange for their contact information. By installing Google Analytics to track each conversion and each visitor, you can get hard data to support your hunches about what’s going on. Track Your Metrics on Your Website.

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Solve For Z: The New Problem Generation

Workology

At 18 and under they are just beginning to enter the workforce and already the think pieces, tip sheets and webinars have started to roll in. they’re an analytical, conceptual framework — but somehow I can’t let go of the topic. What’re we gonna do about these kids? Xs, Ys and Zs Are More Than a Market.

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Matt Dixon: CX myths and escaping conventional wisdom

Qualtrics HR

Political economy’s loss turned out to be CX’s gain, and since 2006 he’s been one of the leading lights in the industry. One way Matt sees call centers evolving is through their use of AI and advanced analytics. It’s not just voice analytics that’s separating great call centers from bad ones. Ease and the perception of effort.

Data 40
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Evolution or Extinction: 4 Ways to Make Your Workforce Plans Future-Ready

Visier

During the recent People Analytics World webinar on agile planning , we asked attendees how they were evolving their approach to meet today’s challenges. As Melissa Kantor, VP of People Analytics and Insights for LEGO puts it, “knowing your current skills breakdown helps you decide what your workforce should look like.