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Leveraging Collective Knowledge: NASA’s Constellation Program

Conversation Matters

They experienced the sad recognition that much of the knowledge about how to build the Saturn V rocket that took the astronauts to the moon, had retired along with the engineers who had been encouraged to take early retirement. David Delong wrote about NASA' loss in Lost Knowledge , Oxford Press 2004.

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What is an intranet? The definitive explanation

ThoughtFarmer

It’s a website, communications channel, knowledge management tool, culture tool, and collaboration platform. It helps people work better by combining the best features of wikis, blogs, document and content management systems. How to you define an intranet from other related tools? Download now. Culture (e.g.

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Google Insights first look

Knowledge Musings

Of course, one of the first things the digiterati do in a new search tool is the ego search. A default check for knowledge management shows a normalized interest over time graph. What about a comparison of a term like knowledge management with web 2.0 since 2004? This may not be fair as web 2.0

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Most Important Developments for 1/22

GetFive

Since 2004, Google engineers get to spend 20% of their time pursuing projects of their own creation. If you picked up concerns from the exit interview, weave them into the discussions to find out if those concerns are widespread. Just the act of talking with people can reassure them that you care about how well the team is functioning.

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Part II “We Know More Than We Can Say: How to Use Tacit Knowledge

Conversation Matters

Rob Cross and Lee Sproull conducted a study in 2004 that looked at the benefits that accrued to people who had a conversation with a colleague about a relatively ambiguous issue each was facing. These seekers were project managers in a large consulting firm. These seekers were project managers in a large consulting firm.

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4 Great Ways to Conduct Peer Assists: Transferring Knowledge Effectively

Conversation Matters

Sales Force. In 2004 Mars Inc., The team was made up of the Chief of Party, four Quality Improvement Advisors and the Knowledge Management advisor. When the Tanzania team returned home, they were able to make a number of adjustments to their plans and communication tools based on the Ugandan's experience.