2002 Definition Knowledge Management 
Synergita
AUGUST 14, 2014
MIT’s Slogan Management Review’s 2002 (summer) issue carries another classic article on this subject titled: How Storytelling builds next-generation leaders. However, you don’t really understand who we are and who our competition is; it is the automobile, it is not other airlines. That is how we price our tickets.”
Conversation Matters
OCTOBER 5, 2013
To gain meta-knowledge and/or problem-reformulation requires the source to be willing “to understand the problem as experienced by the seeker and then shape her/his knowledge to the evolving definition of the problem” and is best served by the give and take of conversation.
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