Part II “We Know More Than We Can Say: How to Use Tacit Knowledge
Conversation Matters
OCTOBER 5, 2013
An email from the country manager afterwards confirmed that they had benefited from applying the knowledge management principles, starting with the peer assist, which produced a much improved project plan, reducing the time-scale from 10 to 4 months. By the end of the study in 2002 the death rate had fallen to 2.1
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