Remove Employee Benefits Remove Retention and Turnover Remove Study
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Cracking the Retention Code: Why Do Call Centers Have High Turnover Rates?

Payactiv

However, the employee experience is equally important, especially given that the call center industry is renowned for its high turnover rate. In this article, we’ll explore the most common causes of high call center turnover and some strategies for greater employee retention. Why is this figure so high?

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HR KPIs: Guide, 20 Examples & Free Template

AIHR

HR KPI examples HR KPIs vs metrics Characteristics of good HR KPIs Leading vs. lagging KPIs HR KPIs case study HR KPI template HR KPI best practices FAQ What are HR KPIs? Tracking workforce performance: KPIs like employee productivity or goal attainment help ensure that teams are effectively meeting their business targets.

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Why Hospitality Workers Walk Away: Addressing the Root Causes of Turnover

Payactiv

In this article, we’ll deep dive into hospitality industry turnover and explore potential solutions to help employers navigate this challenging environment. Average Employee Turnover Rate in the Hospitality Industry The average turnover rate in the hospitality sector is currently 4.9% , compared to the average of 3.2%

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How one lactation company is advising employers seeking to comply with the PUMP Act

HR Brew

In the year since the PUMP Act took effect, the share of organizations offering an “onsite lactation/mother’s” room has risen to 73% , up 19 percentage points from 2023, according to the Society for Human Resource Management’s (SHRM) 2024 employee benefits survey.

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Employee Benefits Day: Why celebrating perks pays off

Achievers

Employees are the backbone and driving force of any business, and with Employee Benefits Day fast approaching, now is the perfect time to strengthen your workforce for the long haul. Employee Benefits Day provides a meaningful opportunity for you to show appreciation and prioritize the needs of your employees.

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Increase Employee Retention to Offset Rising Labor Costs

DailyPay

Since being well-staffed remains a challenge in the industry, employers should focus on how they can enrich the employee experience, leading to higher retention rates. High turnover rates can significantly increase costs for healthcare employers. Increase Employee Retention to Overcome Rising Labor Costs.

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Frontline Employee Engagement: Taking a Needs-Based Approach

AIHR

Yet, these factors are often not emphasized when approaching employee engagement strategies. Organizations that neglect to apply relevant and targeted frontline engagement strategies risk higher turnover, reduced productivity, and lower customer satisfaction. Engagement in the frontline cannot be an afterthought.