Cracking the Retention Code: Why Do Call Centers Have High Turnover Rates?
Payactiv
OCTOBER 31, 2024
The cost of recruiting, hiring, and training new agents. Additional supervision for new hires. Hire People with the Right Skills and Experience The worst thing you can do is hire agents who lack the relevant abilities and expertise to perform their roles and handle the job’s demands. Read the full case study.
Let's personalize your content