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The Great Generational Shift: How Employers and Managers Can Prepare

Everwise

While there are always different people of different generations working side by side in the workplace, today there are as many as six different generations, depending on which demographic definitions one uses. The workforce is aging on one end of the spectrum and getting younger on the other. Employers will face perpetual staffing shortages.

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How Do You Change Company Culture – Ask #HR Bartender

HR Bartender

During the webinar, we asked listeners about some of the strategies they were using, such as training, succession planning, and knowledge management. How do you overcome management saying, “We’re not that kind of company.”? That is, understanding the definition of culture, who drives it, and what are the key components.

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The Essential Guide to Business Performance Management

Lattice

That's why business performance management exists — it's a way for managers to support and develop employees to empower their work. The key to business performance management is to not be a helicopter boss or demand perfection all the time. ” What is performance management?

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Contact Center & CX Trends 2019 (Part 2)

Aberdeen HCM Essentials

Knowledge management : This isn’t a new technology in the CX leaders’ toolbox. Knowledge management provides customer-facing departments such as sales and service with a centralized repository of content they can use to do their jobs. Similar benefits are also observed by the contact center.

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How ‘Matchmaking’ Brought in a New Classification of Worker

HR Daily Advisor

Fewer ongoing employer expenses, such as Social Security contributions, paid vacation, workers compensation, limited or no benefit obligations, training, on-and off-boarding, and performance management. definitions, the contingent worker is a square peg trying to fit into round holes.

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Connecting through storytelling

Synergita

They have high learning value: Effective stories must produce changes in behavior.

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AI and Intelligent Tools in HR Tech Right Now – Q&A, Reinventing HR

HR Examiner

It’s less of a chatbot and more of an intelligent knowledge manager. Any longer management competencies are different. [00:11:18] 00:11:18] When you manage a distributed organization, operational analytics don’t have any validity over time. Tools like Socrates.ai This is an area where automation really helps.