ThoughtFarmer

MAY 12, 2020

Internal communications, as looked at through the lens of a role, has evolved from a corporate ‘mouthpiece’, to a role that straddles human resources, public relations, marketing, knowledge management, and more. . CEO survey: There is a link between good internal communications and strong financial performance.

Planning Tools 86

Planning Tools Corporate Strategy Strategy Knowledge Management 86

ThoughtFarmer

NOVEMBER 29, 2022

One survey found that 36% or respondents thought the most frustrating aspect of a poor customer service experience is an agent that lacks the knowledge or ability to solve the customer’s issue. A knowledge management strategy plays a key role in establishing an intranet business case. Download now.

Knowledge Base 52

Knowledge Base Knowledge Management Handbook Corporate Strategy 52

Staffbase

MARCH 20, 2023

Current formats like pulse surveys that can be sent via email or placed on an intranet or employee app help solicit quick and consistent feedback. That’s why a discussion about corporate strategy on your employee app usually has fewer comments than the news about a new cafeteria.

Planning Tools 52

Planning Tools HR Software Compliance Training Meeting 52

Visier

NOVEMBER 5, 2014

While this may be difficult to determine through metrics, a survey of employees will often identify a few people who are the “go to” members of their organization. Which managers have the best safety records, the best customer satisfaction, and the lowest absenteeism?

Assessment Software 170

Assessment Software Metrics Visier Coaching 170