Call center hiring Immedis Wage and Hour Training 
Payactiv
OCTOBER 31, 2024
Most call center managers are laser-focused on meeting KPI metrics relating to customer experience. However, the employee experience is equally important, especially given that the call center industry is renowned for its high turnover rate. Why Do Call Centers Have High Turnover Rates?
DailyPay
JUNE 28, 2021
Secrets to Recruiting & Retaining Great People in a Crazy Labor Market: More About on Demand Pay. Secrets to Recruiting & Retaining Great People in a Crazy Labor Market: More About On-Demand Pay. At the same time, wages are going up, it’s getting increasingly hard to hire.
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DailyPay
AUGUST 24, 2020
In this webinar you will learn about… Ways to re-evaluate the way you hire and engage with your employees in our new world of work Explanation of what a pay experience is and how it transforms the traditional pay cycle The benefits of offering a pay experience for employers and employees. Webinar Series. Jeanniey, take it away.
Payactiv
OCTOBER 5, 2021
These are call center employees, also known as customer service reps. These are call center employees, also known as customer service reps. Learn to put your personal issues aside as you try to explain and listen with understanding, compassion, the patience of a saint, and nerves of steel. That’s a lot of calls.
DailyPay
APRIL 16, 2020
Join our webinar on April 16th to learn more about how you can be the best leader through these changing times and what resources are available to your company and your employees. COVID-19 has affected every aspect of life, especially the workforce. View On-Demand. Guest Speakers. Jeanniey Walden. Chief Innovation & Marketing Officer.
Payactiv
MARCH 22, 2022
Employee turnover rates are at an all-time high, which doesn’t bode well for businesses across all industries. In this article, we’ll spend some time understanding the concept of employee turnover, why it happens, and pre-emptive steps you can take to minimize it. What is Employee Turnover? The figures are pretty alarming.
Business Management Daily
OCTOBER 19, 2020
If you were a so-called non-essential business, you had no choice but to send workers home. But now remote worker classification should be on your immediate agenda. Otherwise, you risk a potential wage and hour disaster – perhaps even a class action lawsuit costing you millions. Then you have option.
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