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These CHROs say it’s time to ‘re-recruit’ your employees

HRExecutive

As companies continue to lose top talent during the Great Resignation , many are quickly trying to fill vacancies by pivoting their recruitment and hiring strategies—adding sign-on bonuses, emphasizing a commitment to flexibility, upping their investment in corporate social responsibility. Greg Till, Providence Health System.

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Bersin: Why you need to treat your service pros like software engineers

HRExecutive

Employers are scrambling to hire nurses, drivers, food service staff and customer support representatives. I view this as a wake-up call for companies everywhere. Without a strong service organization and a sound set of practices to hire, care for and support service teams, your company will never grow.

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Cracking the Retention Code: Why Do Call Centers Have High Turnover Rates?

Payactiv

Most call center managers are laser-focused on meeting KPI metrics relating to customer experience. However, the employee experience is equally important, especially given that the call center industry is renowned for its high turnover rate. Why Do Call Centers Have High Turnover Rates?

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4 Ways PEO Solutions Benefit Medical Practices

Extensis

Quick look: The field of medicine is a noble calling, marked by a deep commitment to patient care and well-being. However, behind the scenes of every successful medical practice lies a complex web of administrative tasks, HR responsibilities, and regulatory hurdles. PEOs rectify this issue with its recruiting services.

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The ReWork Bookshelf: 5 Must-Reads from Workforce Trends Expert Ira Wolfe

Cornerstone On Demand

In this series, ReWork contributors share their“must-read" recommendations for HR professionals and business leaders. Everybody Lies by Seth Stephens-Davidowitz HR teams understand better than anyone that people lie. HR, anyone?) Recruiting in the Age of Googlization by Ira S Wolfe Wait a minute, isn't that my new book?

Trends 297
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5 Types of HR Operating Models: A Full Guide

Analytics in HR

HR operating models is a topic that is dear to a lot of leaders’ hearts. In this article, you will learn what HR operating models are, different ways of organizing the HR function and various types of HR operating models, as well as best practices for creating an HR operating model. What is an HR operating model?

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How to Retain Call Center Employees & Reduce Turnover

Empuls

The hum of a call center – a synchronized symphony of ringing phones, typing keyboards, and countless voices connecting with clients from around the globe. However, amid all this unpredictability, there’s one trend that managers have come to recognize – the high turnover rate. The numbers don't lie.