Remove Analytics Remove Knowledge Management Remove Metrics
article thumbnail

9 Best Workforce Analytics Software for 2024

Terryberry

Thousands of various data points and metrics can be used to describe your workforce, but gathering all of the data in one place and seeing it in an easy-to-understand format can be tricky. That's where workforce analytics software comes in. What is Workforce Analytics Software?

article thumbnail

Crafting Your IT Dream Team: Building a Robust Helpdesk Support Department

Professional Alternatives

Additionally, providing the team with the necessary tools and technologies, such as remote support software and knowledge management systems, enhances their efficiency and productivity. Problem-Solving and Analytical Thinking Helpdesk support technicians should possess strong problem-solving and analytical thinking skills.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

HR Leadership: A Fresh Perspective on Shaping Organisational Success

EmployeeConnect

Anticipating the demand for new competencies resulting from digitisation requires proactive training initiatives for both employees and managers. Leveraging SaaS HR automation systems, such as EmployeeConnect, can harness employee databases to extract actionable business intelligence through analytics, reports, and dashboards.

article thumbnail

How Can Knowledge Management Systems Help in Faster Onboarding Of Employees (+10 Best Knowledge Management Systems for 2024)

Empuls

How knowledge management assists in onboarding On their first day on a new job, employees come with their professional skills already tested and evaluated. Such learning can have many formats: Knowledge base - a storage of the company’s knowledge. Proper onboarding increases employee retention. Video tutorials.

article thumbnail

Top 10 HR Ticketing Systems in 2024

HR Lineup

Key Features: Case and Knowledge Management: Centralized platform for managing employee queries and providing self-service options through a knowledge base. Excellent reporting and analytics. Analytics and Reporting: Detailed insights into ticket resolution times and employee satisfaction. Premium pricing.

article thumbnail

6 Ways Big Data Will Change HR

Aberdeen HCM Essentials

Predictive analytics can significantly aid in employee retention. With big data analytics and the right support system, companies are able to move beyond job description-based recruitment and map skill sets to company strategy, allowing for better hiring decisions to be made. Knowledge Management. Talent Recruitment.

article thumbnail

How to align your intranet plans with company strategy

ThoughtFarmer

Improved knowledge management. Step #5: Identify simple business metrics to measure. If you've identified specific business processes to improve with your redesigned intranet, you likely have very clear metrics. Specific and business-oriented metrics can feel intimidating. Centralized team collaboration spaces.