Industry Insights: Call Center
Payactiv
MARCH 28, 2022
As a result, we began to see an uptick in outsourcing costs and higher productive hourly rates in 2019. The call center industry can offer a range of employee benefits to stay competitive: Offer a healthy mix of perks, like flexible hours, incentives and competitive, on-demand pay. Pre-COVID the unemployment rate in the U.S.
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