Remove 2010 Remove Call center hiring Remove Succession Planning
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Around the Bonfyre: The Importance of Organizational Culture with Cynthia Young

Bonfyre

In 2010, she left Southwest Airlines to serve double duty as Ambit Energy’s Chief People Officer and Chief Service Officer. Young held those positions for three years before moving to UT Southwestern Medical Center. Employee retention increased and attrition dropped. They weren’t cycling in and out anymore,” Young says.

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People Analytics and HR-Tech Reading List

Littal Shemer

“The book helps professionals, researchers, employers, and everybody interested in the world of work to understand the past, present, and future of recruitment. The authors describe the modern technologies and ideas that are changing recruitment, many driven by artificial intelligence.