Remove 2001 Remove 2024 Remove Knowledge Management
article thumbnail

The 15 Top Call Center Software Platforms for 2024

Rallyware for Human Resources

In 2024, the ultimate goal is to cut costs and streamline operations as organizations use technology to improve agents’ results, customers’ experiences, and companies’ returns. The Rallyware team has done some research, and narrowed down a selection of 15 top call center software for 2024. What Is a Call Center?